ANALISIS IMPLEMENTASI TELEMEDICINE DALAM LAYANAN KESEHATAN MASYARAKAT: KAJIAN TERHADAP AKSESIBILITAS DAN KEPUASAN PASIEN

Abstract

The utilization of information technology, especially telemedicine, has significantly impacted the healthcare sector. This article aims to evaluate the implementation of telemedicine in public healthcare services, with a focus on accessibility and patient satisfaction. The study employs a case study approach to gain a comprehensive understanding of the impact of telemedicine on healthcare services.